I have nothing to say but great things about this place and the fantastic lady who owns it. I've rented a storage unit here twice over the past two years to store stuff from my dorm room over summer vacation - it's a quiet and secure place, very affordable, even on a college budget, clean, everything you could ask for! And I cannot say enough about how great the customer service is.
I was very happy with this facility. The units were very clean and affordable, and in a very safe part of town. (Other units I had visited had musty odors and inconvenient policies). Service is excellent and Terry was very helpful in every way. The details of moving can be stressful and it was one less thing to worry about, knowing my belongings were secure and everything went very smoothly. One does not appreciate a storage facility until they need one! Highly recommended!!
We could not have been happier with the service and support we received from Alternative Storage Facilities. The manager/owner Terry went way above and beyond to help us prepare for our move. We re-located from out of the area and she took care of reserving a secure storage unit AND moving truck in a matter of minutes. She left detailed instructions for us on how to access our unit and on the contracts that needed to be signed and provided us a safe place to leave the contracts afterward. She was available for questions and troubleshooting multiple times, including after hours and via her cell phone. Terry made a very stressful day much more manageable with her help and friendly service -- I would highly recommend her to anyone!
What a wonderful storage facility: spacious, super clean, very secure!! The owner, Terry, is just awesome! I highly recommend Alternative Storage. It is hard to find businesses that really care for their customers, Alternative Storage does so.
Used them when they still delivered dorm cubes to SUNY campus and it was so easy and hassle free. After they stopped I did a group storage with 4 other people and Terry made it super easy to help me find the right size for the right price for 4 broke college kids! The whole thing was so pleasant and and easy I would only use alternative storage!
I recently rented a storage unit at Alternative Storage and I could not be happier with my experience. The units were spacious and very clean and the staff couldn't have been more helpful and friendly. I would highly recommend the use of this facility to anyone.
A Nice...safe...and secure place.Talk about a hidden jewel this is it... if your looking to store your treasures this is the place to go. Management is very personable and understanding and always available"
Safe and secure facility that will meet any/all of your storage needs. I couldn't be happier with the services. Management is very professional to work with, flexible to meet your exact storage requirements, and communication is top notch. You won't find a better storage facility!